Privacy Statement

Your personal information

When Capilano Community Services Society collects your personal information, it is for the purposes of developing, delivering, and applying for funding for programs and services for you.

We protect your personal information according to British Columbia’s privacy laws. Any personal information you provide to us is collected, used, and disclosed in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA) and other applicable legislation.

We only obtain your personal information if you agree to provide it, usually through contacting us via email or feedback form, or registering in a secure portion of the site.

Any personal information that we do collect from you will only be used for the purpose of:

  • Administering programs and services
  • Providing aggregated statistical information to funding, granting, and community partner and sponsorship organizations for the purposes of applying for, and reporting out on our programs and services, in relation to evaluating community needs, creating new programs, and improving our current programming.

Tracking your website visit

We record your visit so we can make your future visits better, not so we can personally identify you.

We constantly improve our website to make it as useful to you as possible. To do so, we gather anonymous data about how people use our website using cookies.

Providing your personal information online

If you share your personal information with us, we’ll only use it to further assist you. We will not provide your information to anyone else other than those organizations listed above for the purposes stated.

The only time we collect your personal information on this website is when you volunteer to give it to us, including when you:

  • Take a survey or questionnaire
  • Fill in a form
  • Ask for information
  • Send us an email
  • Subscribe to our newsletter

Subscribing to email newsletters

We won’t send you anything if you don’t want us to. If you decide that you want us to send you something, you can always change your mind and tell us not to anymore.

We comply with Canada’s Anti-Spam Law when you to subscribe to our email newsletters.

When you subscribe, you authorize us to collect your personal information for the purposes described above.

Paying online for programs, events, and services

When you pay online for programs, events, and services, we do not store your credit card or other payment information.

The storage and handling of your credit card information is in compliance with all applicable Payment Card Industry security standards.